What do you do when....?


    Posts : 304
    Join date : 2013-07-11
    Age : 33
    Location : PNW

    What do you do when....? Empty What do you do when....?

    Post by sioframay on Fri Sep 27, 2013 12:47 am

    I recently got a "lateral move" at work from talking on phones to doing chats with customers. I know this doesn't seem like a lot, but it was a big deal for me. I have a debilitating anxiety and panic disorder. Talking on the phones is hard because of this. People are mean and they're the ones calling me. I'm kind of sensitive (I know, it's surprising) and being told horrible things that people think about me just because I do my job is hard sometimes. With chat there's nothing you could say that could make me cry or panic. I found out that I'm being moved back to the phones from something that was going to help me keep my job. It was such a great thing because my anxiety would be so much less and I was good at it when i got the chance to help someone via chat. But being back on the phones. That's rough. That means listening to people tell me I steal their money when they are the ones who bought something or let a kid buy something. Like things were looking up and might start going better. But then today they moved me back because we were slow and the phones were busy. They say it's not personal and that's true. For them it isn't personal. For me, however, it is extremely personal. So I freaked out. I had a panic attack right in front of them. I'm sitting there gasping for breath and they're asking me to talk to them. It's hard because I don't feel like they cared overly much. I mean, they felt bad, sure, but they weren't going to try and help me out at all. It's going to be really hard to walk in there tomorrow. I wish that I could find another job. A less stressful job. But until then I have to just hope I can hold it all together. Somehow, don't ask me how, but I'm going to have to.

      Current date/time is Sat Sep 21, 2019 4:36 am